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WhatsMarketingDeveloper Hub

Support

24/7 Support: write to us through the support form or through the dashboard assistant. So we can move fast, include:

  • The route and the method (POST /campaigns/{id}/send).
  • The webhook's X-WM-Delivery, or the exact time of the request (with time zone).
  • The HTTP status code and the code in the response. Never the full API key: the prefix (wm_live_5f0c) is enough.

Help center: the user guide explains the dashboard step by step, with videos.

Service status: incidents are published in the dashboard (notifications bell) and in the changelog. Maintenance windows are announced 48 hours in advance.

Security: if you believe you've found a vulnerability, write to us through the support form with the subject "Security"; we reply within one business day and we take no action against anyone who reports in good faith.